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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Henri Gurgenyan

May 24, 2023

5  out of  5 rating by Henri Gurgenyan
"I've been with Jack's office for close to two years after a subpar experience with a previous StateFarm agent. His team, especially Kandie, is beyond helpful when you need assistance. They are responsive, knowledgeable, prompt, and there to help. Whether it's a doc request, a policy change, or anything else that I've needed assistance with, they're been nothing but great and easy to work with. They're able to deliver when you are in a time crunch, and I appreciate all of their hard work. Highly recommend."

Josie Hernandez

April 19, 2023

5  out of  5 rating by Josie Hernandez
"Excellent service! My State Farm associate Lupe was beyond great. She provided me with great service. She was super helpful and informative. Thank you Lupe for answering all my question and all your help."

D Smith

March 26, 2023

5  out of  5 rating by D Smith
"Kandie has provided excellent customer care to me now for several years across my entire portfolio of policies and coverages via her role with the Jack Boyajian agency. In an age when customer service has lost its connection with the customer in so many organizations, it’s very refreshing to know that agents like Kandie are working hard to restore customer confidence in everything she does. She’s proactive, responsive, well-informed, and ready to problem solve when necessary - just what customer care needs most today! Thank you Kandie!!"

Cyndi Lopez

February 20, 2023

5  out of  5 rating by Cyndi Lopez
"Lupe is patient and knowledgeable. She helped us acquire home insurance and insured we felt confident with our policy terms."

David Moreno

February 17, 2023

5  out of  5 rating by David Moreno
"Been using them for years and couldn't be happier. They are always so fast and helpful. Highly recommend!"

Iris Fuzaro

January 27, 2023

5  out of  5 rating by Iris Fuzaro
"The best customer service, very friendly and helpful. Lupe is always available and extremely thoughtful, taking her time to explain all the information I needed. I highly recommend it!"

Rob H

January 10, 2023

5  out of  5 rating by Rob H
"I had a great experience with Kandie for my insurance needs. I have multiple cars and some of them are barely used, she was able to quickly come up with a solution for my needs. Kandie compared my previous policies with new policies and was able to show me the differences. It was very nice to have someone as patient as her to walk me through the whole process. Highly recommend Kandie and this office."

Alice Chee

January 9, 2023

5  out of  5 rating by Alice Chee
"I would like to thank Kandie for all of her assistance and taking the time to explain all of my insurance documents. She is always helpful when I have questions and is very patient with me. The staff at this location are friendly when they take my messages for Kandie. I always get an immediate call back and get my answers promptly. I highly recommend this State Farm office for insurance needs."

Michael De Napoli

January 8, 2023

5  out of  5 rating by Michael De Napoli
"By far the best customer service that I have ever received from any insurance agency. The entire staff is on the ball and service orientated. My father has been an independent agent for over 45 years so I have an insurance background"

JJ 888

January 7, 2023

5  out of  5 rating by JJ 888
"I've been using this State Farm office for many years. I have received the best prices, value and service for my insurance products from Jack's team. Kandie is my representative for my life and renters insurance and she is very thorough and attentive to my wants and needs of coverage. I highly recommend this branch for anyone considering using State Farm. A+++"

Katie Thurman

January 5, 2023

5  out of  5 rating by Katie Thurman
"I had another State Farm provider and switched in the last year, and this agency has been a total game changer. Kandie is especially amazing and I 11/10 recommend this company. Thank you!!"

Daniel Rubio

December 30, 2022

5  out of  5 rating by Daniel Rubio
"Jack is my boy !!!!!!!!! He got what I was looking for when you call State Farm you ask for jack !!!! He answered all my questions and was very helpful. Better call jack"

jim ye

December 11, 2022

5  out of  5 rating by jim ye
"Best service ever. Always helpful and professional. Wonderful office staff too."

Hannah Moyers

December 9, 2022

5  out of  5 rating by Hannah Moyers
"Jack’a team is always prompt and articulate in resolving any issues that arise. Great team to have managing your insurance!"

Elizabeth Harner

December 6, 2022

5  out of  5 rating by Elizabeth Harner
"Jack, Dylan, Cindi and all the others at this agency are very patient and helpful. They follow up and stay on top of the request until it is completed. Their commitment to providing excellent service is refreshing in a world where we are seeing less and less of that as a priority."

claire zhang

October 9, 2022

5  out of  5 rating by claire zhang
"Kandie was so friendly and patient! This was my first time purchasing car insurance and she made it a breeze!"

Hannah Kim

September 13, 2022

5  out of  5 rating by Hannah Kim
"In my sincere opinion, the best insurance office in Glendale, Pasadena, and La Canada area. Knowledgeable, professional, HONEST, friendly, detailed and quick response!! Especially, Kandie who I deal with at this office is the BEST. If anybody needs insurance of any kind, go to this office.... without any regrets!!"

Anthony Mazzeo

September 9, 2022

5  out of  5 rating by Anthony Mazzeo
"I’ve been with this office for years. All of the staff are friendly, helpful, and go the extra mile. Shout out to Kandie for all she has done for me! Thank you!"

Nancie Kung

August 31, 2022

5  out of  5 rating by Nancie Kung
"Lupe was very helpful and provided great service. As a first time insurance buyer, she helped me understand the different options and pick a policy for my situation without feeling pressured."

Alexandra Rodriguez

August 23, 2022

5  out of  5 rating by Alexandra Rodriguez
"Kandie of this State Farm office is such a blessing. She is beyond helpful and her customer service is unmatched."

Noemy Contreras

June 30, 2022

5  out of  5 rating by Noemy Contreras
"Very friendly, helpful and professional agency! They are very detailed and offer discounts if they’re available. I’m very grateful to have home insurance with them! Lupe has always been very awesome and helpful and ROCKS! Amazing customer service!! <3"

Raffi Rezian

June 14, 2022

5  out of  5 rating by Raffi Rezian
"Jack and his staff are all very professional and helpful with any matter I've needed assistance with. They are attentive and provide great customer service."

Natalie Parker

May 5, 2022

5  out of  5 rating by Natalie Parker
"I have been with this office for several years and have always been so pleased with the service and communication! Kandie is usually my "go-to" person and she consistently goes above and beyond to answer my questions and get us information about whatever we need. Thank you for always being there for us!"

Michael Mancini

April 29, 2022

5  out of  5 rating by Michael Mancini
"Kandie was very helpful and detailed. I was treated with respect and kindness. I needed this today. A+++++++++"

Audra Archilés

April 28, 2022

5  out of  5 rating by Audra Archilés
"Love Jack’s team. They are informative and cheerfully on top of my accounts. Shout out to, Lupe!!!!!"