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Intern - State Farm Agent Team Member

Part Time in Pasadena, CA

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Replies within 24 hours
Benefits
  • 401(k) matching
  • Training & development
  • Opportunity for advancement
Job Title Intern Administrative SpecialistCompany Jack Boyajian Agency
About UsJack Boyajian Agency is a busy and growing insurance agency committed to providing excellent service to our clients. We are seeking an organized and motivated Intern Administrative Specialist to support our team and help serve our customers. This internship offers valuable hands-on experience and insight into the insurance industry.
Responsibilities
  • Respond to client inquiries by phone and email regarding billing, account updates, and general questions (no policy advice)
  • Take messages and communicate information to licensed agents
  • Contact clients about overdue payments and account issues
  • Coordinate with underwriters to ensure smooth communication
  • Encourage clients to leave online reviews to enhance our agency’s reputation
  • Schedule insurance review appointments with team members
  • Maintain a clean and organized office environment
  • Manage office supplies and equipment
  • Accurately enter and update client information in our system
  • Keep detailed records of policies, renewals, claims, and correspondence
  • Assist licensed agents with administrative tasks as needed
  • Process client payments and send documents professionally and promptly
  • Help clients set up and access their online accounts
  • Send policy confirmations, renewal notices, and other important communications
  • Follow up on overdue payments while maintaining positive client relationships
Qualifications
  • Strong written and verbal communication skills
  • Detail-oriented and highly organized
  • Ability to manage multiple tasks efficiently without sacrificing quality
  • Customer service experience is preferred but not required
  • Comfortable using computers and online tools
  • Team player who can also work independently
  • Effective time management and prioritization skills
  • Friendly and able to build positive relationships with clients and coworkers
  • Eager to learn and develop in the insurance field
What We Offer
  • Practical experience in the insurance industry
  • Supportive and professional work environment
  • Flexible hours to accommodate your schedule
  • Opportunities for learning and career growth
Compensation $18.00 - $25.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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